Training and Assessment Strategy-ICTSS00092 Technical Help Desk Support Skill Set Course RTO Policies and Procedures -

RTO Policies and Procedures - SRTOs 2015 and CRICOS/National Code 2018

RTOs purchase a license for their RTO only and are not permitted to share the documents with any other entity

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIRIS201E Conduct local risk control RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents (c) RIIERR205D Apply initial response first aid RIICCM208D Carry out basic levelling RIIENV201E Identify and assess environmental and heritage concerns If you require RPL Kits with comprehensive benchmarking

ethics and privacy policies in ICT environments ICTSAS527 Manage client problems Elective units ICTCLD505 Implement cloud infrastructure with code ICTCLD506 Implement virtual network in cloud environments ICTCLD507 Build and deploy resources on cloud platforms ICTCLD508 Manage infrastructure in cloud environments ICTNWK536 Plan

Core units FDFOHS2001A Participate in OHS processes FDFOP2063A Apply quality systems and procedures FDFOP2064A Provide and apply workplace information MSMENV272 Participate in environmentally sustainable work practices Elective units FBPOPR2032 Apply work procedures to maintain integrity of product FBPOPR2024 Operate a cooling

Training and Assessment Strategy-ICTSS00092 Technical Help Desk Support Skill Set Course RTO Policies and Procedures -You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.