Session Plan-PSPREG021 Coordinate investigation processes BSB Units of competency MSTGN3003 Estimate

Units of competency MSTGN3003 Estimate and cost job SITXCCS006 Provide service to customers AHCMER401 Coordinate customer service and networking activities AHCMER301 Process customer complaints AHCMER407 Provide irrigation sales and service MEM12024 Perform computations SIRXCEG003 Build customer relationships and loyalty SIRXPDK001 Advise on products and services If you require RPL Kits with comprehensive benchmarking

Core units BSBLDR511 Develop and use emotional intelligence BSBLDR502 Lead and manage effective workplace relationships BSBMGT517 Manage operational plan BSBWOR502 Lead and manage team effectiveness Elective Units BSBCUS501 Manage quality customer service Group A BSBPMG522 Undertake project work Group A BSBWOR501 Manage personal work priorities and professional development Group A BSBMGT502 Manage people performance Group A BSBADM502 Manage meetings Group B BSBSUS501 Develop workplace policy and procedures for sustainability Group B BSBMGT516 Facilitate continuous improvement Group A BSBFIM501 Manage budgets and financial plans Group A Additional electives BSBWHS501 Ensure a safe workplace BSBHRM513 Manage workforce planning BSBRSK501 Manage risk * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPOPR3021 Apply good manufacturing practice requirements in food processing FBPFSY3003 Monitor the implementation of food safety and quality programs FBPFSY3004 Participate in traceability activities FBPWHS3001 Contribute to work health and safety processes FBPOPR3019 Operate and monitor interrelated processes in a production or packaging system * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency SIRCDIS007 Administer dispensary computer systems and claims SIRCDIS001 Assist customers with prescriptions SIRCDIS003 Assist in dispensing prescriptions SIRCDIS006 Maintain dispensary stock SIRCDIS004 Assist in preparing dose administration aids SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

weeds and diseases AHCDRG305 Install drainage systems AHCIRG338 Troubleshoot irrigation systems AHCMOM202 Operate tractors AHCNSY312 Prepare specialised plants If you require RPL Kits with comprehensive benchmarking

Session Plan-PSPREG021 Coordinate investigation processes BSB Units of competency MSTGN3003 EstimateOur session plan supports trainers to deliver effective, engaging and compliant classroom delivery of the qualification. This is a one off license fee and there are no limits on the amount of times you can use this session plan within your RTO, no annual or ongoing fees, and no limit on student numbers. We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce these